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19th Green Motel

Reservation and Cancellation Policy

Check-in Time: 3:00 PM

Check-out Time: 11:00 AM

Sorry, but we do not allow late check‐outs.

Reservations:

  • All rates are based on double occupancy, any additional guests over 12 will be charged an additional $10/night.
  • There is a maximum of 4 guests allowed in our rooms with 2 Queen Beds and 2 Guests in our Rooms with 1 Queen Bed.
  • We have a minimal amount of Cot’s available for an additional $20/Night.
  • All reservations require a 1 Night Deposit including NYS Sales Tax. We accept Visa, Mastercard, Discover and American Express or you can mail a Money Order or Cashier’s Check (Sorry, no personal checks accepted). If mailing the deposit, it must be received within 10 Days of the reservation being made or you forfeit your reservation.
  • If paying the deposit by credit card, Credit Cards will be charged at time of reservation.
  • The motel is not responsible for theft or loss. Any motel items missing from the room at check-out will be billed to the card on file.
  • Pets of any kind are not allowed. Anyone discovered with an animal in their room will be charged a $250 cleaning surcharge and asked to leave the property immediately.
  • All rooms are Non-Smoking. Anyone caught smoking (including the smell of smoke) in the room will be charged a $250 cleaning fee and asked to leave the property immediately. You can smoke outside of your rooms, but please dispose of your butts in the appropriate canisters located on the property.
  • Some stays will require a 2 or 3 night minimum including “In-Season” weekends and all holiday weekends.

Cancellations:

  • All cancellations or changes to reservations must be made Fourteen (14) Days (not including the day of arrival) prior to your stay in order to get a refund of your deposit, minus a $25 cancellation fee. If the cancellation is made less than Fourteen (14) Days prior to your arrival date you forfeit your full deposit of one night’s stay plus NYS Sales Tax.
  • To cancel or change your reservation, you MUST call our office at 315-369-3575. No cancellations will be honored via e-mail or voicemail messages.
  • There are no refunds for early departures.